Success is our obsession and when opportunity knocks,

are you ready to answer the call with a happy hello!



Current Openings

 

Customer Service Representative

  • Job Summary:

    Answer incoming calls with a happy HELLO and accurately follow message delivery protocols established by our clients. Answer inquiries by clarifying desired information; researching, locating and providing accurate and detailed information.

    Professionally greet customers, establish their reason for calling, gather requested information and contact appropriate person to assist with their concern.

    Responsibilities and Duties:

    Providing exquisite service to our customers

    Able to work 10-20 hours per week; this is NOT a full time position

    Seeking additional team members to work any of the following: 2nd shift, 3rd shift, weekends and holidays

    Answer inbound calls

    Deliver messages accurately and efficiently

    Follow client protocols without error

    Utilize computer software program for messaging

    Qualifications and Skills:

    Amazing verbal communication skills.

    Can you look someone in the eyes through the phone and make a caring connection?

    Are you a good listener? Obtaining and accurately documenting details is essential.

    Can you take charge of a conversation in a courteous way?

    Are you a proficient typist? The provision of complete and accurate information is a requirement for these positions.

    We are all about customer service and customer focus. Answerlinks' quality of product is equivalent to 5 star dining, it’s the only way we serve things up.

    We are people focused, people driven, and people oriented.


    Please send resumes to careers@answerlinks.net to apply