Our Academy began using AnswerLinks, Inc. about 8 years ago. It’s wonderful to have coverage 24 hours a day so that a customer has a live person to speak to on the other end, even when our business is closed.It has helped to streamline our day-to-day operations so that we never miss a call, which means we never miss a customer!Thanks for providing us with quality service!
This is my 2nd experience with AnswerLinks as our service. In each agency there was a transition from another provider to Answerlinks. Working with Jill Weaver, President and her team was efficient and easy! Once transitioned, the feedback from my team members as well as referral sources was extremely positive. AnswerLinks agents are very well trained not only to their role but to us as the customer. AnswerLinks has a very quick call pick up time, seconds, in fact which is so important in hospice care.
Jill understands the importance of each and every call we receive. Professional, courteous and efficient puts our clients at ease when they need us the most.