At Your Service...
In More Ways
Than One
Everything You Need
We’ve spent 20 years building an extensive portfolio of features.
People Helping People
Our U.S.-based receptionists take pride in helping your customers.
Monitoring Our Accuracy
We strive to maintain high quality control standards day in and day out.
Techies at Heart
We use the latest technologies to deliver the best experiences.
Services That Serve You Well
The Basic Hellos
- 24/7/365 availability
- 100% US-based receptionists
- In-depth receptionist training, monitoring, and coaching
- Rapid response times
- Limited on-hold times
Convenience
- Live transfer of calls
- Supporting all holidays*
- Real-time message notifications
- Call recording
- Aggregator Text Services **
- Unlimited fax notifications
- Unlimited email notifications
Privacy and Security
- Secure Messaging Plus (SM+), a HIPAA-compliant direct messaging application**
- HIPAA-compliant software
- Data encryption across AnswerLinks’s systems and software programs
- SMS notifications
Customized Answering
- Personalized greetings
- Receptionists trained on your products and services
- Industry-specific training for regulatory and professional protocols
- Custom call routing by call type
- Custom intake forms
- Ability to import custom music or message files for on-hold times
- Local number for call forwarding
Easy-to-Use Portal
- Client web portal with 24/7/365 access
- Roll-based access to messages
- Call volume reporting
Here to Serve You
- Multiple pricing plans to fit your needs
- A personal liaison committed to the success of your business
- Comprehensive start-up session to learn about your business and how you want your calls handled
* Additional fee
** Optional for additional fee
Contact Us
No matter your industry or the size of your business, AnswerLinks is here to help you increase your productivity.
Make a great call.
Choose AnswerLinks for your business.
Let's Connect.
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